Privacy Policy

Last updated: March 2026

1. Information We Collect

When you register and use Vegas Bonanza Casino, we collect personal information including your full name, date of birth, email address, phone number, residential address, and payment information. We also collect usage data such as your IP address, device type, browser information, pages visited, games played, and session duration. This information is necessary to provide our services, comply with regulatory requirements, prevent fraud, and improve your experience. We collect information directly from you during registration and account use, automatically through cookies and similar technologies, and from third-party verification services used for KYC compliance.

2. How We Use Your Information

We use your personal information to create and manage your account, process deposits and withdrawals, verify your identity (KYC), provide customer support, deliver bonuses and promotions you've opted into, detect and prevent fraud, comply with legal and regulatory obligations, and improve our platform. We may also use aggregated, anonymised data for analytics and business improvement purposes. We do not use your personal information for profiling or automated decision-making that would produce legal effects. Your data is processed on the legal basis of contract performance (to provide our services), legal obligation (regulatory compliance), legitimate interest (fraud prevention, platform improvement), and consent (marketing communications).

3. Data Sharing

We share your personal information only when necessary. Payment processors (Interac, card networks, e-wallets) receive transaction data to process your deposits and withdrawals. Identity verification providers receive your KYC documents to confirm your identity. Our regulatory body (Kahnawake Gaming Commission) may request access to records for compliance audits. Game providers receive anonymised session data for technical purposes. We never sell your personal information to third parties for marketing purposes. All data sharing is governed by data processing agreements that require recipients to protect your information to the same standard we do. In the event of a legal request from Canadian law enforcement, we may be required to disclose information as ordered by court. We will notify you of such requests unless prohibited by law. For more about data protection standards, see the Office of the Privacy Commissioner of Canada.

4. Data Security

We protect your data using 256-bit SSL encryption for all transmissions, encrypted storage for sensitive data at rest, firewalls and intrusion detection systems, regular security audits by independent third parties, access controls limiting employee access to personal data, and mandatory security training for all staff. Despite these measures, no system is completely secure. In the event of a data breach affecting your information, we will notify you and the relevant authorities within 72 hours as required by applicable law.

5. Your Rights

Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to regulatory retention requirements), withdraw consent for marketing communications, and file a complaint with the Office of the Privacy Commissioner of Canada. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days. Identity verification may be required before we can process access or deletion requests.

6. Cookies

We use cookies and similar technologies for essential site functionality (session management, authentication), performance monitoring, analytics (anonymised usage data), and personalisation (remembering your preferences). Essential cookies are required for the site to function and cannot be disabled. Analytics and personalisation cookies can be managed through your browser settings. We do not use cookies for third-party advertising or cross-site tracking.

7. Data Retention

We retain your personal information for as long as your account is active plus a minimum of 5 years after account closure, as required by our gaming licence and anti-money laundering regulations. Transaction records are retained for 7 years. After the retention period, data is securely deleted or anonymised. You can request account closure at any time through our support team.

8. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at [email protected]. For general support, use our live chat or email [email protected].

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